Frequently Asked Questions
What is the frequency of routine maintenance checks by Guardian Edge?
The frequency of routine maintenance checks depends on the specific requirements of the property and the client’s preferences. Typically, these are scheduled quarterly or bi-annually.
What is the process for setting up a new service with Guardian Edge?
The process begins with a consultation to assess your specific needs, followed by a proposal, system design, installation, and ongoing support and maintenance.
What makes Guardian Edge different from other security service providers?
Our commitment to customisation, cutting-edge technology, and comprehensive client support sets us apart in the industry.
What measures does Guardian Edge take in a security breach situation?
In the event of a breach, our immediate response team is deployed, and we follow predefined protocols to manage the situation effectively and minimise any impact.
What measures does Guardian Edge take to minimise fire risks?
We conduct detailed risk assessments and implement strategic measures such as clutter control, regular inspection of electrical systems, and ensuring proper storage of flammable materials to minimise fire risks.
What ongoing support options does Guardian Edge offer to its clients?
We offer a range of support options including 24/7 customer service, routine maintenance, system updates, and training on new features.
What technology does Guardian Edge use in its security systems?
We utilise the latest technology in CCTV, biometric access controls, intrusion detection systems, and integrated security management systems.
What training do your security personnel receive?
Our SIA licensed security personnel undergo rigorous training in risk assessment, conflict resolution, emergency response, and customer service to ensure they are prepared for any situation.
What types of property maintenance services does Guardian Edge offer?
We offer comprehensive maintenance services including structural repairs, electrical system maintenance, plumbing work, HVAC servicing, and landscaping, all tailored to meet the unique needs of each property.
What types of security services does Guardian Edge offer?
Guardian Edge offers a comprehensive range of security services, including on-site security personnel, mobile patrols, advanced surveillance systems, and access control solutions.