Effective Date: 01/04/2024
Welcome to Guardian Edge. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we, Guardian Edge, collect, use, and share information about you when you visit our websites located at guardian-edge.co.uk, security.guardian-edge.co.uk, fire.guardian-edge.co.uk, maintenance.guardian-edge.co.uk & contractors.guardian-edge.co.uk (“Site”). By using our Site, you agree to the collection, use, and sharing of your information as described in this Privacy Policy.
1. Information We Collect
We may collect and process the following data about you:
- Information you give us: You may give us information about yourself by filling in forms on our Site or by corresponding with us by phone, email, or otherwise. This includes information you provide when you register to use our Site, subscribe to our service, search for a product, place an order, participate in discussion boards or other social media functions on our Site, and when you report a problem with our Site. The information you give us may include your name, address, email address, phone number, and financial information.
- Information we collect about you: With regard to each of your visits to our Site we may automatically collect the following information:
- Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
- Information we receive from other sources: We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
2. Cookies
Our Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.
3. Uses Made of the Information
We use information held about you in the following ways:
- To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
- To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
- To notify you about changes to our service;
- To ensure that content from our Site is presented in the most effective manner for you and for your computer.
4. Disclosure of Your Information
You agree that we have the right to share your personal information with:
- Selected third parties including:
- Business partners, suppliers, and sub-contractors for the performance of any contract we enter into with you;
- Analytics and search engine providers that assist us in the improvement and optimization of our Site;
We will disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
- If Guardian Edge or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Guardian Edge, our customers, or others.
5. Where We Store Your Personal Data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
6. Your Rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You also have the right to access information held about you and to ask for it to be corrected or deleted.
7. Changes to Our Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
8. Contact
Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to compliance@guardian-edge.co.uk.